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Terms & Conditions

✅ Legal & Compliance Information
Everlong Garden Fencing Ltd
Company No: 09405194
Registered Office: Park House, 200 Drake Street, Rochdale, England, OL16 1PJ

✅ 1. WEBSITE TERMS OF USE
This website is operated by Everlong Garden Fencing Ltd. By browsing or using this site, you agree to these Terms of Use.
We install low-maintenance fencing across Rochdale, Greater Manchester, Lancashire and the North West, including ColourFence, composite fencing, metal fencing and DuraPost installations.

Content & Accuracy
We aim to provide accurate and up-to-date information. Product images, colours and specifications are for guidance only. We may update or remove content without notice.

Nothing on this website constitutes a binding offer. A contract is only formed when we provide a written quotation and you accept it in writing.

Intellectual Property
All images, text, designs and branding on this website are owned by Everlong Garden Fencing Ltd or our licensors. You may view or print pages for personal use only. Copying, downloading or redistribution without permission is not allowed.

Acceptable Use
You must not misuse the website, introduce malicious code, attempt unauthorised access or use our content unlawfully. We may restrict access if misuse is suspected.

Third-Party Links
External links may appear for convenience. We are not responsible for the content or security of external websites.

Liability
Nothing excludes liability for death or personal injury caused by our negligence or anything else that cannot be limited by law.
Subject to this, we are not liable for:

  • Loss of profits, goodwill or business

  • Delays or issues caused by events beyond our control (e.g., extreme weather)

  • Losses not directly caused by our breach
     

Governing Law
These terms are governed by the laws of England & Wales.

✅ 2. TERMS OF SALE & INSTALLATION
These terms apply to all supply and installation services carried out by Everlong Garden Fencing Ltd.

Quotations

Written quotations include product specification, layout, pricing, lead times and installation details. Quotes are valid for 30 days unless stated otherwise.
Deposits & Payments
A deposit may be required before ordering materials or booking installation dates. Final payment is due on completion unless agreed in writing.
Surveys & Ground Conditions
Installation is based on conditions identified during quotation or site survey. If unseen obstacles exist (e.g., buried concrete, roots, pipes, hazardous waste), additional charges may apply. Customers will be notified before any extra work is carried out.

Access & Responsibilities
Customers must ensure:

  • Clear access to the work site

  • Removal of pets, vehicles or obstructions

  • Neighbours are informed where boundaries are shared

We are not responsible for damage caused by hidden services (e.g., water pipes, cabling) that were not disclosed.
Disposal of Old Fencing
Removal and disposal of old fences is included only if specified in the quotation.

Delays
Extreme weather, material shortages or supplier delays may affect installation dates. We aim to give notice and rearrange at the earliest opportunity.

✅ 3. WARRANTIES
Most metal fencing, ColourFence and DuraPost products come with manufacturer-backed warranties.
Warranty Limitations
Warranties do not cover:

  • Storm or wind damage

  • Accidental impact or vandalism

  • Issues caused by soil movement, subsidence or inadequate ground conditions

  • Modifications made by others after installation

Workmanship is guaranteed for a period agreed on your quotation or invoice.

✅ 4. CANCELLATIONS
You may cancel installation before materials are ordered.
If materials have been purchased or delivered, cancellation may incur cost of goods and restocking fees.
If installation has begun, cancellation is not typically possible.

✅ 5. RETURNS & REFUNDS
As products are made to order or cut to size, returns are not usually accepted unless goods are defective.
Defective materials will be repaired or replaced in line with manufacturer policy.

✅ 6. COMPLAINTS POLICY
If you need to raise a concern, please contact us in writing.
We aim to respond within 7 working days and resolve complaints fairly and quickly.
📧 info@everlonggardenfencing.co.uk

✅ 7. PRIVACY POLICY (GDPR)
We collect personal information such as name, address, email and phone number to provide quotes, surveys and installations.
We process data under:

  • Contract (providing services)

  • Consent (marketing, if opted in)

  • Legitimate interest (responding to enquiries)
     

We do not sell data. Information is only shared where necessary to complete your project (e.g., material suppliers, waste removal).
You have the right to:

  • Access your data

  • Request deletion or correction

  • Withdraw consent

  • Complain to the ICO

Contact: info@everlonggardenfencing.co.uk

✅ 8. COOKIES
This website may use cookies to improve browsing and analytics. You can disable cookies in your browser settings.

✅ 9. DATA SECURITY
We use secure systems to store personal information and only keep data as long as legally necessary for warranty, tax or service records.

✅ 10. COMPANY INFORMATION
Everlong Garden Fencing Ltd
Company No: 09405194
Registered Office: Park House, 200 Drake Street, Rochdale, England, OL16 1PJ
For legal or privacy enquiries:
📧 info@everlonggardenfencing.co.uk

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